Privacy Policy — 988wni

988wni (hereinafter "988wni", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use our online casino and sports betting platform at https://988wni.cam (the "Platform") and associated services (collectively, the "Services").

This Privacy Policy (the "Policy") describes how 988wni processes personal data collected from users ("you", "your", "User") in connection with the Services. It covers what data we collect, the purposes for which we use it, the legal bases on which we rely, how we protect it, how long we keep it, and the rights available to you as a data subject.

This Policy applies to all Users of the Platform, including those accessing the Services from Pakistan. Users located in Pakistan should note that data protection law applicable to them may differ from the law governing 988wni's data processing operations, which is determined by the jurisdiction in which the operator is established. This Policy does not constitute legal advice.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together form the complete framework governing your relationship with 988wni.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, identification number, location data, online identifier, or factors specific to the physical, economic, cultural or social identity of that person.
• "Processing" — any operation or set of operations performed on Personal Data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, the Data Controller is the operator of the 988wni Platform.
• "Data Processor" — any third party that processes Personal Data on behalf of the Data Controller pursuant to a written agreement.
• "KYC" — Know Your Customer: the identity and age verification process conducted by 988wni in accordance with its compliance obligations.
• "AML" — Anti-Money Laundering: regulatory obligations requiring 988wni to monitor transactions and verify the source of funds in connection with User activity.
• "Cookies" — small text files placed on a User's device by the Platform for purposes including session management, functionality, analytics and targeted communications.
• "Special Category Data" — a category of Personal Data entitled to heightened protection, including health data, data relating to religious or political beliefs, and data relating to criminal convictions.

988wni collects Personal Data across several categories depending on your interaction with the Platform. The following table summarizes the principal data categories:

988wni does not intentionally collect Special Category Data. If any such data is disclosed to us incidentally — for example, through a responsible gambling self-declaration — it will be handled with the heightened care applicable to that category and will not be used for any purpose other than the provision of the Services or compliance with applicable obligations.

988wni collects Personal Data through the following channels:

• Direct submission: Data you provide voluntarily during registration, KYC verification, deposits, withdrawals, support interactions, promotional registrations and communications with the 988wni team.
• Automated collection: Technical and behavioural data collected automatically when you access or navigate the Platform, through server logs, session tracking systems and cookies (see Section 10).
• Third-party verification services: Identity verification and AML screening providers used to fulfil KYC obligations may supply additional verification data to supplement the information you provide directly.
• Payment processors: Transaction confirmation data and limited financial verification data may be received from payment processing partners in connection with deposit and withdrawal operations. Payment references to services commonly used in Pakistan — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are informational only and do not imply that those providers endorse gambling or share data with 988wni beyond what is necessary for transaction processing under their own terms.
• Fraud prevention and security services: Data from industry-standard fraud detection and security screening systems used to protect the integrity of the Platform and its users.

988wni processes Personal Data for the following principal purposes:

• Account registration and management: Creating, maintaining and administering your Account, verifying your identity and age (KYC), and processing changes to your Account information.
• Service delivery: Providing access to casino games, sports betting markets (including cricket, PSL fixtures and ICC tournament coverage), live dealer tables, promotional offers, loyalty program benefits and all other Platform features.
• Financial transaction processing: Processing deposits and withdrawals, managing PKR-denominated Account balances, and maintaining accurate transaction records.
• Compliance and legal obligations: Fulfilling AML obligations, fraud prevention screening, responsible gambling compliance, regulatory reporting and responding to lawful requests from competent authorities.
• Responsible gambling: Operating and monitoring deposit limits, session timers, reality checks and self-exclusion tools. Identifying patterns of play that may indicate problem gambling and taking appropriate protective action.
• Security and fraud prevention: Detecting, investigating and preventing unauthorized Account access, fraud, collusion, bonus abuse and other prohibited conduct as defined in our Terms & Conditions.
• Customer support: Responding to queries, complaints and support requests, including those submitted in English and Urdu via the support channels provided.
• Marketing communications: Sending promotional offers, game announcements and platform updates to users who have opted in to receive such communications. You may withdraw marketing consent at any time through your Account settings.
• Platform improvement: Analyzing aggregated, anonymized behavioural and technical data to improve Platform performance, user experience and game catalogue relevance.

Where applicable data protection law requires 988wni to identify a legal basis for processing Personal Data, we rely on the following:

• Contractual necessity: Processing required to perform the contract between you and 988wni — including account management, game access and financial transaction processing.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC, AML screening, responsible gambling requirements and lawful data disclosure requests.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection and the general improvement of our Services, where these interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your prior consent. Consent may be withdrawn at any time without detriment to your continued use of the core Services.

988wni may share your Personal Data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Identity verification and KYC providers: Third-party services that verify identity documents and conduct age verification as required for Account registration and ongoing compliance.
• Payment processing partners: Services that facilitate deposit and withdrawal transactions. Data shared is limited to what is technically necessary to process the transaction.
• AML and fraud screening services: Industry-standard providers used to detect suspicious transaction patterns, prevent money laundering and identify fraudulent activity.
• Game content providers: Certified game studios and live dealer platform operators whose content is hosted on 988wni. Access to User data by these providers is strictly limited to what is required for game functionality and certification compliance.
• IT and cloud infrastructure providers: Hosting, database management and content delivery services that process data on our behalf under data processing agreements.
• Customer support platforms: Third-party support tooling used to manage live chat, email ticket management and multilingual (English and Urdu) support operations.
• Competent authorities: Regulatory bodies, law enforcement agencies or courts where disclosure is required by applicable law, court order or regulatory direction. 988wni will notify Users of such requests where legally permissible.

All third-party Data Processors engaged by 988wni are subject to written data processing agreements that require them to process Personal Data only in accordance with our documented instructions and to implement appropriate technical and organizational security measures.

The nature of online gaming platforms means that Personal Data collected from Users in Pakistan may be transferred to, stored and processed in jurisdictions outside Pakistan. Where such transfers occur, 988wni takes steps to ensure that appropriate safeguards are in place to protect your data, which may include contractual clauses requiring the receiving party to apply data protection standards equivalent to those observed by the Data Controller.

Pakistani users should be aware that the data protection framework applicable in the jurisdiction where 988wni's operator is established may differ from Pakistani law. By using the Services, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Pakistan where necessary for the provision of the Services.

988wni retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, tax and accounting obligations. The following general retention principles apply:

• Active Account data: Retained for the duration of the Account relationship and for a period thereafter as required by applicable compliance and legal obligations.
• KYC and AML records: Identity documents and transaction records subject to AML obligations are typically retained for a minimum of five years from the date of the relevant transaction or the date of Account closure, in accordance with standard AML regulatory requirements.
• Responsible gambling records: Self-exclusion records, limit settings and problem gambling interaction logs are retained to protect Users from circumventing their own protection measures and to demonstrate compliance with responsible gambling obligations.
• Marketing data: Retained until you withdraw consent or for a period not exceeding three years from the last interaction with a marketing communication, whichever is earlier.
• Inactive Account data: Where an Account has been inactive for an extended period, 988wni may review the necessity of continued retention and may anonymize or delete data that is no longer required, subject to applicable legal obligations.

When Personal Data is no longer required for its stated purpose and no legal obligation requires its continued retention, 988wni will securely delete or anonymize that data.

988wni uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help us provide, secure and improve the Services. The following categories of cookies are used:

You can manage cookie preferences through your browser settings. Note that blocking essential cookies will prevent core Platform functionality. Instructions for managing cookies are available in your browser's help documentation.

Subject to applicable data protection law and any overriding legal obligations, you may have the following rights in relation to the Personal Data we hold about you. The availability of specific rights may depend on the jurisdiction in which you are located and the legal basis on which we process your data.

To exercise any of the above rights, please contact the 988wni Data Protection team at [email protected]. We will respond to valid requests within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Please note that certain rights may be limited or overridden by legal obligations — for example, AML record-keeping requirements may prevent immediate erasure of transaction data even where an erasure request is received.

All Users must confirm their age during registration. 988wni conducts KYC age verification as part of the Account setup process. Where 988wni has reasonable grounds to believe that a User is underage, we will suspend the Account immediately, conduct a verification review, and if confirmed underage: close the Account, void all wagers placed and return deposited real-money funds (net of any withdrawals already made) to the payment source used.

If you are a parent or guardian and believe a minor has registered an Account on the Platform without your knowledge, please contact us immediately at [email protected] so that we can take prompt protective action.

988wni implements a range of technical and organizational security measures designed to protect your Personal Data from unauthorized access, accidental loss, disclosure, alteration or destruction. These measures include, without limitation:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including identity verification documents and payment details.
• Strict internal access controls limiting Personal Data access to authorized personnel on a need-to-know basis.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Secure, access-controlled data storage environments for KYC documentation and financial records.
• Incident response procedures for the detection, containment and notification of data security events.

While we take our security obligations seriously, no digital platform can guarantee absolute security. In the event of a data breach that poses a high risk to your rights and interests, 988wni will notify affected Users as required by applicable law.

Users are also responsible for maintaining the security of their Account credentials. Do not share your password with any third party and ensure you use a strong, unique password for your 988wni Account.

988wni reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements or platform features. The "Last reviewed" date at the top of this page will be updated whenever material changes are made.

Where a material change is made to the Policy, 988wni will provide reasonable prior notice to registered Users — for example, by posting a notice on the Platform or by emailing Account holders at their registered email address. Your continued use of the Services after the effective date of any revised Policy constitutes your acknowledgment of and agreement to the revised terms.

We encourage Users to review this Policy periodically to remain informed about how 988wni processes Personal Data.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by 988wni, please contact our support team using the details below. Our support staff communicate in English and Urdu and operate on Pakistan Standard Time (PKT, UTC+5).

Data Privacy Enquiries:
[email protected]

Please include "Privacy Request" in the subject line of your correspondence along with your registered Account username so that we can locate your records and respond efficiently. We will acknowledge your request promptly and aim to provide a substantive response within any timeframe required by applicable data protection law.

If you are not satisfied with our response to a privacy-related complaint, you may have the right to lodge a complaint with the competent data protection supervisory authority in the jurisdiction governing 988wni's data processing operations. Details of the relevant authority will be provided upon request.

For general platform information, please also review our About Us, Terms & Conditions, Responsible Gambling and FAQ pages.